Why Sitel?

Experiences are better when shared

Great customer experience starts with great people that are well trained and equipped to address the needs and add value to your customers.

Keeping the promise of better experiences is how Sitel is helping the largest brands in the world retain and grow their customer base. As a leading global outsourcing service provider of customer experience management across multiple verticals, Sitel combines knowledge sharing, a ‘people first’ culture and unparalleled excellence at both the global and local level. Whether you partner with us as a client or associate, you will discover what it takes to deliver outstanding customer experiences.

Seeking a world-class customer experience? Work with Sitel

Experience world-class customer service with Sitel – global strength combined with local knowledge. As one powerful, cohesive global network, with 146 customer experience centers delivering the local touch, Sitel has the agility to tailor customer engagement at a local level, connecting with your customers in meaningful ways. Working with Sitel, you get the local touch and the expertise of global strength so that your customers have an exceptional experience, wherever they are.

Find out more about Sitel’s global knowledge sharing and local expertise.

Experience the global strength of Sitel locally – it will mean the world to your customers and to your bottom line.

Deepen your connection to your customers

Sitel believes that great customer experiences are powered by people who love what they do and where they work. By putting people first, we deliver great experiences every day. Our vast, diverse workforce serves 70 countries, while sharing one common passion – to make every customer experience memorable. Wherever they are, our dedicated people always speak the right language, so building trust and getting closer to your customers comes naturally.

Experience Sitel’s industry knowledge

Sitel has vast experience across all major verticals, including financial services, communications, healthcare, manufacturing, media and entertainment, public sector, retail, technology, travel and utilities. As your outsourcing partner, your business objectives become our shared objectives. With our wealth of expertise, we are dedicated to joining forces with you, to sharing our knowledge, and to growing your business together.

Find out more about Sitel’s industry knowledge.

Contact us

We are here to help you.


If you would like to obtain more information on how we can help you please complete the form today and one of our representatives will be in touch shortly.

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Alternatively, you can find Sitel contact information in your country/region.

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